Monday, November 13, 2017

Feedback from around the world on what mobile accessibility should look like – results of the 4th GARI feature review

As part of the GARI project, the MWF has committed to regular reviews of the features that we report on, considering changes in the technology and customer needs. In our 4th review of the GARI database and website carried out in summer 2017, we received feedback from 23 organisations around the world about what they like in GARI and what additional features they would like to see.

These organisations coming from Europe, North America, Latin America, and Australia proposed new accessibility features that they would like to see listed for mobile phones and Smart TVs in the GARI database to further help consumers find and select devices that can support them in their daily lives. They tested the search interface and accessibility of the database, evaluated the information provided on the GARI website, suggested edits to the texts and provided content for updates.

From the feedback on the mobile phone section, we have already identified a few new features that we will be adding over the coming weeks. These include the following:

  • Real-time-text capability (North America region only for the moment)
  • Personal Assistant / Voice Control
  • Haptic Feedback
  • Mono Audio
  • Text-to-Speech / Dictation
  • Flashlight Notifications
  • Emergency services & location
  • Allows for sign language communication
  • Manufacturer custom overlay of OS
  • Dedicated and clearly distinguishable volume keys
  • Dedicated and clearly distinguishable key to lock the screen 

And these features will be added to the Smart TV section:

  • Video / Audio description volume control: The user can control the volume of the video or audio description independently from the main audio track.
  • Support for Web Closed Captioning formats - with manufacturers having the option to list all the formats they support
  • Support for Broadcast Closed Captioning Formats
  • Bluetooth Connectivity

We thank all of you who took the time to test the GARI website and database and provide us with such detailed feedback. We will be in touch soon to let you know more about the changes to come and provide more details on how these features can help.